WE RESPECT YOUR PRIVACY
The purpose of this policy is to explain how Transparency International Australia (TIA, we, our, us) takes steps to respect your privacy, keep any information you share with us secure, and not misuse any information you share with us.
This policy also details what personal information we collect, how we use it, and how you may access the personal information you share with us, including amending or deleting your contact or payment details.
This policy applies to the handling of personal information by TIA employees who are responsible for the collection, storage and use of personal information.
Staff are required to abide by our policies relating to privacy, fraud and ethical conduct and police checks are conducted for sensitive roles.
Board members are required to abide by our policies relating to ethical conduct and to regularly update the Register of Interests.
Our Commitment to Protecting Your Privacy Rights
TIA is strongly committed to protecting your privacy. We do not release our contact lists containing personal information to third parties for their own use without your consent. We may share relevant information with TIA event organisers for our events.
Our Commitment to Data Security
Transparency International Australia will take steps to ensure that information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment. We cannot, however, guarantee the security of any data you transmit to us over the internet. These activities are conducted at your own risk. Because of this risk we operate an SSL certificate to protect your information, and we do not store any personal information, including contact details and payment information on our website. We also provide a range of options for you to contact us, including the website contact form, email, mail and telephone.
Why Do We Collect Personal Information?
We collect information in order to:
- administer our relationships with members and donors;
- process donations, membership fees and provide receipts;
- process event and conference registrations;
- disseminate information to individuals and organisations who have signed up to our e -newsletter;
- disseminate information to TIA members, including the e-newsletter and invitations to special events;
- maintain accurate details of organisational history;
- keep accurate corporate member records/details for directory listing;
- consider job applicants for current and future employment, as well as applicants for volunteer and intern positions.
How Do We Collect Personal Information?
We collect personal information in a variety of ways, including:
- when you interact with us in person, in writing, by telephone or via email;
- when you contact or submit a form through our website;
- when you send us a completed membership form or questionnaire;
- when you register for one of our events or conferences;
- when you submit an application for a job, volunteer position or internship with us.
What Information Do We Collect?
The kinds of personal information we collect and hold about you depend on the nature of your dealings with us and the circumstances of collection.
We may collect and store your name, address, telephone number, email, employment details, payment card details (including transaction details/history), authorisations, records of your communication and interaction with us and details/history of preferences, interests and behaviour relating to products, services and activity with our digital services. We generally store this information in a customer relations management system. We may share your contact details with event organising platforms to disseminate invitations to TIA events.
Any personal or organisational information recorded is treated as strictly confidential.
Primarily we collect information provided by individuals and organisations interested in our operations and activities via our contact form, email, membership form, event registration, and donations page, which includes name, phone number, email, organisation, and payment details. Individuals and organisations could include employees, donors, members, suppliers, volunteers, service providers, journalists and people interested in being informed of TIA’s work.
Some information regarding website activity is collected automatically and anonymously via Google Analytics to help us understand users’ experience of the website.
All payments for membership and donations and are processed via a secure online payment platform. Please refer to our Donations Policy for more information. Our payment gateway is Payment Card Industry (PCI) compliant.
Communications From TIA
By signing up to TIA’s e-newsletter, you are consenting to receive our e-newsletter and invitations to special events. You may opt out of receiving these emails at any time by clicking ‘unsubscribe’ at the bottom of the e-newsletter or by writing to us.
Where Is Your Information Stored?
We take steps to protect all of the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. Personal information is stored on a password-protected electronic database, which may be on our database or a database maintained by a cloud-based hosting service. Personal information to identify and contact you may also be stored with third party providers which may be based overseas.
Hard copy information is generally stored in our offices, which are secure. Unauthorised people do not have access.
Individuals for whom we have details recorded can ask for a copy of their details at any time and we will generally provide them with access to that information. Individuals can also ask to update and/or alter their details at any time.
Should you have any issues in relation to Transparency International Australia and your privacy, you can raise this with our Privacy Officer via firstname.lastname@example.org who will address your concerns promptly.
Maintaining Your Information/Questions About Privacy
Transparency International Australia website (www.transparency.org.au)
We use Google analytics to anonymously assess how users are using our website so that we may improve their experience.
Cookies may be used on the Transparency International Australia website for session management only. You may need to enable Session Cookies to use our website.
Links to Other Internet Sites
Our website contains links to other sites. Other sites may also have links to our site. Please note that TIA cannot take responsibility for the content, privacy practices or business practices at these external sites.
This policy should be read in conjunction with the TIA Complaints Policy